Solutions & Services
Solutions for Your Role/Function
Solutions for Your Software Applications
"Representatives of Visual Mining gave very generously of their time to help me come up to speed with NetCharts... they helped, answered, explained, and broadened my horizons. I received outstanding support... this is what great products are all about."
- Alex G., Fleet Statistics
Leading Aerospace Company and Manufacturer of Commercial Jetliners and Military Aircraft
Customer Support Center
Our support team is committed to helping our customers achieve success through innovative and personal attention. The Visual Mining support team is trained to help you adapt to change, to work through problems, and find the right solutions. Customer Support's mission is to find the right answers for you quickly and thoroughly.
The support team is available to address simple “how do I” questions, as well as to troubleshoot software issues. Whether the problem is a simple question or a complex project, our support can provide valuable guidance.
Customer Support
Developer Support
We have extensive technical support resources in our Developers Resource Center. Please take advantage of them!
Business User Support
We have extensive technical support resources in our Business Users Resource Center. Please take advantage of them!
Customer Support Knowledge Base
Visual Mining Customers may take advantage of the extensive Customer Support Knowledge Base by logging in with the User ID and password supplied to you.
Technical Support
For quicker answers to your questions contact us by completing our technical support form. Click here to go to the technical support form.
Quick Contact
Quick contact information:
Email: support@visualmining.com
Phone: 1+301.795.2200
Toll-Free within Continental US: 800.308.0731