Customer Success Stories
Schlumberger
Tracking Project Activity
Schlumberger uses Visual Mining solutions to create charts that monitor defect tracking, as well as projecting monthly activity by product.
Creating a standard set of charts allows management to access product and project information precisely when needed.
How they use it:
Schlumberger uses Visual Mining to monitor and project product activity.
Schlumberger Austin Product center is using Visual Mining solutions in "our metrics program, to monitor defect tracking. We have linked it to our Sybase defect tracking database to project monthly activity by product."
"This allows QA, managers, and developers to view the status of their product defects via the chart and to drill down getting a list which meets the SQL query.
"We have linked the list to the actual defect report so that individuals can see the details if they desire."
Visual Mining's NetCharts Applets allows Schlumberger to "create a standard set of charts to monitor all the projects at this center and to distribute these standard charts to projects which span multiple engineering centers."
"The projects span multiple computer platforms, so a Web solution allows upper management to have information at their fingertips when they want it, not when QA can provide it. We developed a prototype, after downloading the software from the Web."
Once Schlumberger determined that Visual Mining solutions "met our needs, we purchased a copy. This was a big advantage over other Web charting tools where their Web site only provided marketing information."