Customer Success Stories
Datalliance
Customer Profile
- Leader in providing global Vendor Managed Inventory (VMI) solutions since 1991
- Pioneer and offering VMI as an internet-based “on-demand” service using a Software as a Service (SaaS) approach
- Actively manage thousands of supplies, distributor, retailer, and end customer locations with millions of SKUs and billions of dollars in sales orders
- Global presence across diverse markets and products
Challenges
- Help customers understand inventory schedules, out of stock rotation, order fulfillment tracking, and inventory management performance levels.
- Provide this insight easily, and intuitively -- without pouring thru reams of spreadsheets, or trying to pull data from technical support/ help desks.
- Ensure this insight is granular enough to not only view current status, but also provide comparative analysis for tracking over time and versus schedules, purchasing, and shipping—viewing weekly, monthly, and quarterly changes in schedules and managements.
NetCharts Solution
After a thorough review of potential solutions, Datalliance selected Visual Mining’s NetCharts Applets, then later migrated to NetCharts Pro. Datalliance was impressed with the ease of integration of NetCharts Applets and Pro into various existing applications.
With a rapid implementation and integration into existing Datalliance applications, Datalliance customers are now able to measure and monitor key performance indicators for their entire inventory and supply chain. Customers view their inventory management key performance indicators as an online service from Datalliance. Which means customers have no software to manage or maintain—they simply receive all the information they need to better manage their inventory in just a few mouse clicks.
“We’ve been very impressed with the ease of integration of NetCharts. It saves a great deal of time and money in development—and helps ensure we have satisfied, happy customers. I wish we could comment on the quality of Visual Mining customer support— but I don’t think we’ve had more than one question over the past eight years…. NetCharts is obviously a rock-solid product.”
— John Levine, Technology Manager
Visual Mining Value
For more than eight years now, Datalliance continues to work with Visual Mining and leverages the NetCharts product family for visualization and dashboard solutions. Visual Mining continues to provide value to Datalliance in key ways that include but are not limited to:
- Savings of Datalliance internal development time and resources
- Faster time to market with best-of-breed data visualization solutions
- Increased customer satisfaction, as Visual Mining NetCharts products work seamlessly with internal applications and Datalliance SaaS service models
- Exemplary product quality and support